Tuesday, November 15, 2011

LG Refrigerator: LG refrigeroven

LG Refrigerator: LG refrigeroven: My LG LFX25960ST refrigerator has turned into an easy bake oven! My wife and I purchased a top-of-the-line LG refrigerator--model No. LG-...

Sunday, November 13, 2011

LG refrigeroven

My LG LFX25960ST refrigerator has turned into an easy bake oven!


My wife and I purchased a top-of-the-line LG refrigerator--model No. LG-LFX21960ST refrigerator about four years ago. We came home a couple weeks ago and discovered the interior light was on again. It was on so long that the inside of the refrigerator was HOT. The plastic light fixture actually melted. The area above the light fixture (the liner) began to melt and formed drips in the liner. The liner also cracked. This makes this refrigerator run almost constantly, not very energy efficient. At first we blamed the kids for leaving the doors partially open. They insisted  they were closing the doors so I decided to do research and found this is a major issue with the LG Refrigerators. It has caused homes to catch fire!

Pounds of butter have melted, Pillsbury rolls containers popped. Entire packages of hot dogs have cooked!

I contacted LG customer support. They sent a technician to my house to take pictures of the damage. The refrigerator has to be replaced. LG agrees and has offered a settlement of $787.50, a third of what we paid for the refrigerator. This is a manufacturer defect and is dangerous. LG has not issued a recall. They refuse to replace the refrigerator. We've had this thing for 4 1/2 years. I would expect 20 years out of a refrigerator. The refrigerator list price was $2,599. We paid less because it was part of a bulk purchase for a kitchen remodel. I want LG to replace the refrigerator at no cost to me with their current model similar to the one we purchased. We are not in a position to spend the additional $1,711.50 to replace an appliance that should last 20 years. I don't want money from LG. I want them to replace the refrigerator with a current model comparable to the one I purchased. I also want them to issue a recall to repair the refrigerators before more people come home to find their refrigerator has melted or caused a house fire.

LG Electronics has sold refrigerators with a major design flaw. These are dangerous and people need to know about it. Google "LG Easy Bake oven" (the nickname for this refrigerator) and you will see the many complaints about this refrigerator that cooks rather than cools your food. Our family has suffered unexplained upset stomachs, nausea and diarrhea. I now believe the food spoiled in the refrigerator then cooled to proper temperature.

Direct link to another blog about this refrigerator: http://wizbandit.wordpress.com/2008/08/01/lg-fridge-turns-into-easy-bake-oven-family-escapes-fire/

I filed a complaint with the Consumer Product Safety Commission.
Report Number: 20111113-60693-2147473391
Date Submitted: 11/13/2011
Report Status: Submitted and Certified

People need to know about this!